Frequently asked questions
Are rates final purchase prices?
No. Live-rate cards are disclosed as indicative references. Product and bespoke quotations are confirmed directly before purchase.
How do I submit manual payment proof?
Choose manual payment at checkout, then upload an image of your proof. You can also add it from your account order detail.
Can I request a bespoke piece?
Yes. Use our bespoke enquiry page with your preferred materials, budget and timeline.